cashcrown // How we build it
Multilingual support needs either many teams or slow, costly translation — and the knowledge is scattered anyway.
[ Ministral-3 ] ↓ BGE-M3 + Qdrant ↓ Mistral Large 3 ↓ Routing + handoffMinistral-3
[ Ministral-3 ] ↓ BGE-M3 + Qdrant ↓ Mistral Large 3 ↓ Routing + handoff
detects the ticket's language and intent (instantly)
Ministral-3 ↓ [ BGE-M3 + Qdrant ] ↓ Mistral Large 3 ↓ Routing + handoff
finds the answer in your knowledge regardless of the question's language
Ministral-3 ↓ BGE-M3 + Qdrant ↓ [ Mistral Large 3 ] ↓ Routing + handoff
writes the answer in the customer's language with citations
Ministral-3 ↓ BGE-M3 + Qdrant ↓ Mistral Large 3 ↓ [ Routing + handoff ]
escalates hard cases to a human with full context
Paste text in any language and ask — the answer comes back with citations (zero retention, PII masked).
The customer writes in their language, the agent reads in theirs — translation, RAG and routing in one flow.
Ministral-3 → BGE-M3 + Qdrant → Mistral Large 3 → Routing + handoff