cashcrown // How we build it
Multilingual support needs either many teams or slow, costly translation — and the knowledge is scattered anyway.
detects the ticket's language and intent (instantly)
finds the answer in your knowledge regardless of the question's language
writes the answer in the customer's language with citations
escalates hard cases to a human with full context
Paste text in any language and ask — the answer comes back with citations (zero retention, PII masked).
The customer writes in their language, the agent reads in theirs — translation, RAG and routing in one flow.
Ministral-3 → BGE-M3 + Qdrant → Mistral Large 3 → Routing + handoff