email agent

At Cashcrown, we build the agent on your inbox by integrating with email (Gmail, Outlook, or IMAP server), and we generate classification and drafts via a model router with active PII masking. Every draft lands in your "for approval" inbox; the agent does not send independently. Guardrails block messages containing legal, financial, or sensitive client data and flag them as requiring human-oversight.

Typical scope: categorizing messages by priority and topic, drafting replies to repetitive queries, and daily summaries of threads "pending" longer than the set threshold.

How much does this service cost and when does it pay off?#

We work in tiers based on email volume and integration scope. We start with a pilot on one inbox and a narrow scope so you can see time savings before deciding to expand. With dozens of emails handled daily, the payback period is usually a few months. You can calculate a precise estimate in the ROI calculator; we don’t provide upfront pricing because it depends on real scale.

Is the integration secure and GDPR-compliant?#

Yes. We mask email data before sending it to the model: names, numbers, addresses, and other PII are anonymized on the fly. We can configure the agent in self-hosting mode so email content never leaves your infrastructure. GDPR and AI Act compliance is designed from day one, including processing logs and the ability to audit every agent decision.

Where do we start?#

With a review of one inbox: we analyze volume, repetitive patterns, and where time is lost today. Then we deploy a pilot on a narrow scope (e.g., one query type or one sender segment) with measurable results before scaling. More on the approach: how to choose the first process.