We deploy on your company knowledge with an intent router: routine matters are handled autonomously by the bot, while conversations showing frustration or uncertainty are transferred to a consultant with full context. Sensitive data (PESEL, account numbers) is masked before being sent to the cloud (PII), and all traffic is logged and auditable.
cashcrown // ai.agents
voicebot / phone agent
handles calls by voice.
// 01
Problem
You need “voicebot / phone agent”, but building it in-house gets stuck on integrations, maintenance and lack of time — and the result tends to be fragile and hard to scale.
// 02
What we build
// 03
Process
- Process map
We break the real flow down into steps, data and decision points.
- Agent + tools
We define the scope, tools and gates; we wire in the LLM router.
- Loop with proof
Plan → execution → verification (log/test), with rollback.
- Deployment and oversight
Observability, alerts, a gradual widening of autonomy.
// 04
Stack
AI gateway / routerLangGraphMCPn8nFastAPIkolejki zadań
// 05
Related
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FAQ
How much does this service cost and when does it pay off?#
We work in tiers based on the number of lines, operating hours, and depth of integration; we start with a pilot on a single number with measurable results. When the voicebot handles a dozen to several dozen calls daily, consultant relief is visible within the first few weeks. You can calculate the exact ROI in the ROI calculator; we don’t provide fixed prices upfront because they depend on the actual scope.
Does it integrate with our systems and comply with GDPR?#
Yes. We connect with reservation systems, CRM, and helpdesk through controlled tools with guardrails. PII is masked before being sent to the cloud, and logs are retained according to policy. Compliance with GDPR and AI Act is designed from the first sprint; we also conduct impact assessments (DPIA) if needed.
Where do we start?#
With an audit of typical calls: we gather patterns, define the human-gate boundary, and build a pilot for one queue. We demonstrate a working demo before requesting broader deployment. More on our approach: how to choose the first process.