01Tag · voice ai

#voice ai

2 posts

Voice AI and telephony: next-generation voice assistants with sub-1.5 second latency. Natural conversation instead of legacy IVR touch-tone trees.

AI voice assistant for phone: replacing IVR with honesty

How a voice agent works in 2026 instead of IVR: STT-intent-TTS pipeline, latency budget, barge-in, Polish ASR, and the handoff threshold to a human.

Voice or text? Not a competition, but two channels with different strengths. When to choose which - and when to use both.